RESPONSIVE SERVICING
DESIGNED TO MEET
BACK-TO-BACK KPI’S

SERVICE

We partner with you to design, install, commission and maintain whole of life fire solutions that meet your operational and financial goals and KPI’s, whilst mitigating risk in critical systems

YOUR PRECISE FIRE TEAM DEVELOP AN IN-DEPTH UNDERSTANDING OF THE NUANCES AND CRITICALITY OF EACH OF YOUR ASSETS.

 

Your assigned technician will test and service your equipment, then advise you on the best way to maximise your budget allocation for peak performance and efficiency.

OUR SOLUTIONS INCLUDE:

  • Consultation and advice
  • Design
  • Installation
  • Commissioning
  • Maintenance
  • Inspection, audit and compliance
  • Lifecycle planning and costing

DEDICATED TEAMS

Every client is assigned a Precise Fire Team who will become the Lead Team for the management of your assets.

BUILDING A HISTORY OF SITE KNOWLEDGE IS CRITICAL TO CONSISTENT, HIGH QUALITY SERVICE

 

Headed by an Account Manager and Lead Technician, they are supported by a dedicated service co-ordinator service team and that has been thoroughly inducted into your site, ensuring consistency and knowledge transfer for the life of the contract.

Your Precise Fire Lead Team develop an in-depth understanding of the nuances and criticality of each of your assets, servicing your equipment and advising you on the best way to maximise your budget allocation for peak performance and efficiency.

24/7 EMERGENCY RESPONSE

Precise Fire’s Australian based Service Centre operates 24/7, every day of the year.
Our Service Controllers have been selected for their combination of technical aptitude, experience,
customer service and ability to work with clients and technicians in critical situations.
Calls are escalated appropriately to ensure issues are resolved according to agreed response times and KPI’s.
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